FQA

• Q1. What types of bags can you custom make?

  A:We can custom make handbags, travel bags, tote bags, crossbody bags, clutch bags, wallets, backpacks, and more using various materials such as genuine leather, sheepskin, microfiber, PVC, PU(available for vegetarian and sustainable options).......

• Q2. What is the minimum order quantity?

  A: The minimum order quantity for a single style and color of leather bags is 100 pieces. The minimum order quantity for a single style and color of leather wallets is 100 pieces. The minimum order quantity for PU/PVC bags is 300 pieces, with the option to choose from 3 different colors. Please contact customer service for specific inquiries.

• Q3.What is the lead time for samples and bulk orders?

  A:Samples can be ready within 7-14 days, while bulk orders typically take 15-30 days to be completed.

• Q4.What payment terms do you offer?

  A:For samples, full payment is required. For bulk orders, we require a 30% deposit upon placing the order, with the remaining balance to be paid before shipment.

• Q5.Do you offer custom vegan leather options?

  A:Yes, we can customize vegan leather options, such as pineapple fiber leather and cactus fiber leather, for special requests.However, because raw materials need to be imported, the delivery time is relatively long， Please contact customer service for specific inquiries.

• Q6.How are the bags packaged?

  A:Our bags are packed with filling paper, desiccants (mold prevention), placed in dustproof bags, and finally packed in cardboard boxes. We can also customize customer hang tags for free.

• Q7.Can you provide design assistance?

  A:Yes, our team of designers can assist with design ideas and recommendations based on your preferences.

• Q8.Do you offer international shipping?

  A:Yes, we offer international shipping to most countries. Please contact us for specific shipping arrangements.

• Q9.Are the materials used ethically sourced?

  A:Yes, we uphold ethical and sustainable practices in our manufacturing processes, ensuring that our materials are responsibly sourced.

• Q10.Can I request a specific color or material for my custom bag?

  A:Yes, we can accommodate specific color and material requests for custom orders. Please provide details when placing your order.

• Q11.Do you offer warranty or guarantee on your products?

  A:We take pride in our quality craftsmanship and offer a guarantee on our products. Please contact us for more information on warranty terms.

• Q12.How can I place a custom order?

  A:To place a custom order, please contact us directly with your design ideas and requirements. Our team will work with you to bring your vision to life.